Florerias en Concepcion

 

"We are a chilean florist with 8 years of experience serving people who are far from their loved ones, providing the best service and the best products in the highest possible quality, now in United States"

 

POLICIES, CONDITIONS and INFORMATION TO THE BUYER

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The user when making a payment by order request either via web form or whatsapp, accepts and has read the following policies, conditions and information;

 

ZONES OF DELIVERY.

1. This website only accepts purchases for home delivery of flowers in Los Angeles city, and nearby places that do not exceed 21 kms from our point.

2. Delivery times will not be met in the following cases: high traffic, mechanical failures, accidents, protests, catastrophic events, wars, or similar circumstances or force majeure.

 

HOW TO BUY AND PAY

1. The customer can browse the website in an unlimited way and select the desired product, however this product must be confirmed in stock (be in stock) by the florist in order to advance to the delivery availability confirmation step, once Once the stock and availability are confirmed, payment is made, which can be by mutual agreement. (BANK TRANSFER, CARD PAYMENT VIA PAYPAL). Credit will only be given to clients who are more than 3 years old and who request services from this virtual florist on a constant or partial basis.

 

CANCELLATION OR SUSPENSION OF HOME FLOWERS SERVICE

1. Of the cancellation, a 100% refund will be made only in the following cases: that the client notifies 15 to 20 minutes in advance about his withdrawal from the moment of payment.

2. The buyer or client can only request a refund as long as they comply with the first item of this article, otherwise they can only opt for a refund of 100% of the value paid only for the shipping cost (it is excluded if the order is in shipping route and/or approximate destination)

3. The client assumes all responsibility that the beneficiary party receives the product according to "recipient", whatever the situation of the beneficiary "recipient", this does not give the right to product reimbursement in the event that he does not want to receive the product. product or the person is not at the specified address. (this is because the product receives a stem cut which reduces the useful life of the flower purchased by the customer), this process occurs when the product is made.

 

PAYMENT VIA TRANSFER AND CREDIT CARD

1. In order for the flower delivery service to be carried out at florist in los angeles, 100% of the product must be paid in advance, either via bank transfer or PAYPAL (card payment).

 

PRODUCT CATALOG

1. About the catalog of products and offers available, these can be changed without prior notice,
 because changes can only be made through a computer programmer. 
On the other hand, this website reserves the right to offer, sell its products to whomever they deem appropriate.
The florist is not responsible for external failures (internet crashes, bounces or inefficient loading of the site).
2. About the photographs of the catalog, the first photos are generic that serve as a "reference" which contain "subimages" where there are photos of our designs with our stamps, where any unauthorized download of the same is prohibited, any misuse can be penalized ©.

 

 

DELIVERY PHOTOGRAPH

1. The photography service at the time of delivery is a free service for the client which is under the total reserve of the florist, delivery photos will not be taken in the following situations: The recipient refuses to expose himself; there is not enough battery in the device to take the picture; due to personal privacy circumstances, due to lack of light or better image. Whatever the reasons, the florist will always support the well-being of the florist and reserves the right to take photos.

 

PRODUCT QUALITY

1. The products offered on the website are part of the essence of our flower shop, however for external reasons of international suppliers the qualities may vary, offering products with "PREMIUM" quality or inferior quality "LOW LIFE", where it is left to criteria of the same florist raise or lower prices as convenient for both the customer and the florist.

2. Of the products, the roses have a guaranteed durability of 3 consecutive days since they are put in water by the client, the lilies will ideally be delivered with as many closed buds as possible with a guaranteed durability of 4 consecutive days once received by the recipient, for tulips it is 3 calendar days, sunflowers 4 calendar days, gerberas 4 calendar days.

3. In general, all the products mentioned above, with good care (temperature in a cool place, without direct sunlight, change of water every 2 days minimum, cutting the stem of 3 cm every two days) should have a durability of more than 2 weeks.

4. In any of the above cases, the florist will not make any refund if the floral design has been mishandled by the recipient, so this is guaranteed by the photo of the product at the time of delivery.

 

TAX

1. Being a new flower shop in the US as an "ENTREPRENEURSHIP" in the "micro-enterprise" category, we will only be receiving payments via bank transfer and PAYPAL, tax issues are in process for the corresponding payment of our taxes,

The client's ticket, in this case, is the email sent by PAYPAL to the email that the client enters when entering our PayPal link with reference to our business.

**This information will be modified very soon to comply with all regulations of US tax law** **this information will be modified very soon to comply with all regulations of US tax law**

 

FAILURE TO PAY VIA DEBIT OR CREDIT CARDS

1. The florist and the website will not be held responsible under any circumstance in case of technological failure at the time of making the purchase via cards, be it the case (double collection of the amount, cloning, fraud or misuse of the PAYPAL platform ) in any way this payment site is external and said property belongs to the company PAYPAL.

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STORES

Of our branches, we have two, which in their entirety in the first instance there is no public attention only in case the client wishes to withdraw the product, he can do it by visiting the store, one of these is in the city of LOS ANGELES in Beverly Hills that works remotely and also in the city of Santiago de CHILE and Concepcion city..

 

For all purposes, this flower shop has an address, rut, associated checking account and business number via TRANSBANK S.A. in CHILE and also in the office located in Beverly Hills, Los Angeles, USA

 

 

  1. FLORES Y SABORES DE CHILE
  2. CHILE ID: 76.285.699-9
  3. TITLE BUSINESS: COMERCIO ELECTRONICO DE DISEÑOS FLORALES
  4. MAIN ADDRESS CHILE: ALONSO DE CORDOVA 5870 LOC 413, LAS CONDES -SANTIAGO, CHILE.
  5. MAIN ADDRESS U.S.A: 468 NORTH CAMDEN DRIVE, BEVERLY HILLS, CA 90210. U.S.A.
  6. LEGAL E-MAIL: VENTAS@FLORESYSABORES.CL